Terms of service
Last Updated: Oct 2026
Corporate Entity & Operator Information
This website (www.itabag.co) is owned and operated by Nanobro Technology Co., Limited, a limited liability company incorporated in Hong Kong.
* **Company Name:** Nanobro Technology Co., Limited
* **Business Registration Number:** 71727669 (Certificate No. 71727669-000-03-26-2)
* **Registered Office Address:** Flat/RM 602, 6/F, Kai Yue Commercial Building, No. 2C Argyle Street, Mongkok, Kowloon, Hong Kong
* **Business Scope:** Ita Bag Co is an independent direct-to-consumer online brand specializing in premium display carry backpacks, pin bags, and pop culture collector accessories.
* **Customer Support:** For any questions regarding these Terms or our products, please contact us at info@itabag.co.
Terms of Service
These Terms of Service govern your access to and use of www.itabag.co, including browsing the website, placing orders, joining waitlists, participating in launches, and interacting with Ita Bag Co.
The website and the Ita Bag Co. brand are operated by Nanobro Technology Co., Ltd., a company incorporated in Hong Kong. By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the website or place an order. A thrilling legal opening, yes, but apparently civilization requires paperwork before backpacks.
Eligibility
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.
You agree not to use this website for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose.
Products, Descriptions & Availability
We try to describe and display our products as accurately as possible. However, product descriptions, images, measurements, colors, specifications, availability, pricing, and launch details may change from time to time.
Product images may appear differently depending on screen settings, lighting, photography, production batch, or display device. Minor variations in color, finish, texture, or measurement may occur.
We reserve the right to update product information, limit quantities, discontinue products, correct errors, refuse orders, or cancel orders where necessary. If we cancel an order after payment has been taken, we will provide an appropriate refund unless otherwise stated by applicable campaign terms or required by law.
Orders & Order Acceptance
Placing an order does not automatically mean that the order has been accepted. Your order is an offer to purchase the selected item or items. We may accept the order by sending an order confirmation, beginning fulfillment, or otherwise confirming acceptance.
We reserve the right to refuse or cancel an order for reasons including suspected fraud, payment issues, inventory limitations, incorrect pricing, incorrect product information, shipping restrictions, or other operational issues.
Pricing, Taxes & Payment
Prices are shown in the currency displayed at checkout. Prices may change without notice. We are not responsible for pricing errors, typographical errors, or technical errors on the website.
You agree to provide current, complete, and accurate purchase and account information. Payment must be successfully authorized before an order is processed.
Taxes, duties, import charges, customs fees, and shipping costs may vary depending on your location, shipping method, campaign setup, and applicable laws. Where available, we may use shipping methods that include duties or taxes in advance. If duties or taxes are not included at checkout, you may be responsible for those charges upon import or delivery.
Shipping, Delivery & Delays
Shipping timelines are estimates unless expressly stated otherwise. Delivery timing may depend on production status, destination, customs processing, courier performance, weather, public holidays, logistics disruptions, and other events outside our control.
For pre-orders, launch products, and crowdfunding-related rewards, estimated production and shipping windows may change. If there is a material delay, we will provide updates through the relevant order, email, campaign, or store communication channel.
If we are unable to fulfill an order, we will contact affected customers or backers with available options, which may include a refund where required or appropriate.
Pre-Orders & Crowdfunding Campaigns
Some products may be offered through pre-orders, waitlists, launch campaigns, or crowdfunding platforms. These products may not be ready-stock items at the time of purchase or pledge.
By placing a pre-order or supporting a crowdfunding campaign, you understand that production and delivery may depend on manufacturing schedules, supplier performance, logistics, customs, quality control, and other project factors.
Crowdfunding pledges are also subject to the rules, terms, and refund policies of the relevant crowdfunding platform. Once campaign funds are committed to production, cancellations or refunds may be limited, unless otherwise required by applicable law or stated in the campaign terms.
Returns, Refunds & Order Issues
Returns, refunds, damaged items, defective items, incorrect items, pre-orders, and crowdfunding-related issues are handled according to our Refund Policy and any campaign-specific terms that apply.
Please review the Refund Policy before placing an order. If your order arrives damaged, defective, or incorrect, contact us promptly at info@itabag.co with your order number and clear photos or videos of the issue.
Product Use & Care
You are responsible for using and caring for products appropriately. Damage caused by misuse, overloading, improper cleaning, improper storage, unauthorized repair, modification, accidental damage, sharp objects, excessive force, or normal wear and tear may not be covered by warranty or return remedies.
Any care instructions provided with a product, on the website, or by customer support should be followed. If you are unsure how to clean or care for a product, contact us before using harsh cleaners, solvents, heat, or abrasive tools. Future you will appreciate not creating an avoidable disaster with one heroic bottle of cleaner.
Materials, Certifications & Product Claims
Any material, certification, sustainability, durability, or performance information provided on product pages, packaging, campaign pages, or guides is intended to describe the relevant product or production batch as accurately as possible at the time it is published.
Specific materials, components, finishes, certifications, suppliers, or production details may vary by product, production batch, or launch campaign. If a certification or material claim is important to your purchase decision, please contact us before ordering so we can confirm the available information for the relevant product or batch.
Intellectual Property
All content on this website, including text, graphics, logos, images, videos, product designs, website design, layout, icons, photography, illustrations, and other materials, is owned by or licensed to Ita Bag Co. / Nanobro Technology Co., Ltd., unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, exploit, scrape, republish, or use any website content, product design, brand asset, image, or other material without our prior written permission, except where permitted by law.
User Content, Reviews & Submissions
If you submit reviews, photos, comments, feedback, messages, display ideas, or other content to us, you confirm that you have the right to submit that content and that it does not infringe the rights of others.
By submitting content to us, you grant Ita Bag Co. and Nanobro Technology Co., Ltd. a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and share that content for customer support, marketing, website, social media, product development, and promotional purposes, unless you clearly state otherwise in writing.
We may remove or refuse user content that is unlawful, abusive, misleading, infringing, obscene, hateful, spam-like, or otherwise inappropriate.
Third-Party Links & Services
Our website may include links to third-party websites, payment providers, shipping carriers, crowdfunding platforms, social media platforms, or other services. We are not responsible for third-party websites, policies, content, security, or practices.
Your use of third-party services may be subject to their own terms and policies.
Prohibited Uses
You agree not to use the website or our services to:
- Violate any applicable law or regulation
- Infringe intellectual property or privacy rights
- Submit false, misleading, or fraudulent information
- Interfere with website security or operation
- Upload malware, harmful code, spam, or abusive content
- Scrape, crawl, copy, or harvest data without permission
- Attempt unauthorized access to accounts, systems, or data
- Use the website for commercial resale or unauthorized exploitation
Disclaimer of Warranties
The website, its content, and our products are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components. We also do not guarantee that product information, pricing, availability, or website content will always be complete, current, or error-free.
Nothing in these Terms excludes any warranties, guarantees, or rights that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by law, Ita Bag Co. and Nanobro Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of data, business interruption, loss of goodwill, or other intangible losses arising from your use of the website, purchase of products, or interaction with our services.
To the fullest extent permitted by law, our total liability for any claim related to a product or order will not exceed the amount you paid for the relevant product or order.
Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless Ita Bag Co., Nanobro Technology Co., Ltd., and our directors, officers, employees, contractors, partners, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of applicable law, or infringement of third-party rights.
Changes to These Terms
We may update these Terms of Service from time to time. The “Last Updated” date at the top of this page shows when the Terms were last revised.
Your continued use of the website after updates are posted means you accept the revised Terms. If you do not agree to the updated Terms, please stop using the website.
Governing Law
These Terms of Service are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms, the website, or your purchase from Ita Bag Co. will be handled in the courts or dispute resolution forum with appropriate jurisdiction, unless otherwise required by applicable consumer protection law.
Contact Information
If you have questions about these Terms of Service, contact us at:
Ita Bag Co is operated by Nanobro Technology Co., Ltd.